As Directed TLC

FAQ

General FAQs

What is As Directed TLC?

As Directed TLC™ is the personal assistive care platform providing unparalleled personal convenience through Simple, Smart, Secure Care. TLC is a worry-free way to manage health and wellness: personal care assistance for individuals, couples or the entire family. Our monthly subscription service includes the TLC smart dispenser, dose packages, and a secure account for managing and monitoring.

What does As Directed TLC do?

Besides securely storing and dispensing up to a month's worth of medications, TLC helps manage the task of taking daily medications.  Through our integrated software, both caregiver and loved one can stay connected through personalized and programmed alerts, reminders, and check-ins. TLC makes it easier for a loved one to take their medications as prescribed, and for the caregiver to monitor their compliance.  For more specific information on what As Directed TLC can do, visit our Total Linked Care page.  

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Who is TLC for?

As Directed TLC is for anyone needing help with taking daily medications or supplements.

How many pills does TLC hold?

TLC dose packages can each hold 1 - 10 pills and can accept any size, shape and compound of solid medication. This includes gummies and over the counter vitamin packs.

Who fills the TLC dose packages?

Getting Started

Ordinarily, a caregiver fills the dose packages once a month.  We have patented a revolutionary medication dose delivery system that includes package ID, a reusable package, and cartridge delivery system. This, combined with smart technology, results in the only dispenser that can be used by multiple recipients.

What do I have to do to get started with As Directed TLC?

Sign up for our mailing list! Once TLC is available, we'll send you an email.  Visit our online store and sign up.  Choose the subscription plan that's right for your loved one(s).  You can choose based on how many recipients will be using TLC, how many doses per day, and your desired subscription plan:  month-to-month 3 mo., 6 mo, 1 year, or 2 years. Once your As Directed TLC arrives, just follow the included easy instructions. 

Do I need to have internet access?

Yes.  As Directed TLC keeps you connected to your loved one through a wireless internet connection or ethernet cable.  You can schedule doses, send reminders, and view reports through your connected device:  smartphone, laptop, tablet, and so on. 

What happens during a power outage?

TLC Features

Not to worry!  As Directed TLC features a back-up battery so your loved one will continue to receive dose alerts even when the power is down. 

What about as-needed medications?

What if I have more questions?

TLC can dispense any as-needed medications that are not for emergency use. Once the first dose package is dispensed, the availability to the next dose is time-released, preventing over-use.

Visit our Contact Us page and send us a message.  We'd love to hear from you!